Support
Questions, bug reports, or something looking wrong on a pool's page - reach out here.
Get in touch
Before you reach out
- If a pool's stats look wrong, PoolInfo 2.0 fetches data live from the Koios API on every request - try refreshing the pool's page first, since figures change every epoch.
- If a relay shows as unreachable, that reflects a live DNS/ping/port check run at the moment you loaded the page - it can change quickly as relays go up and down.
- See the FAQ for answers about how relay testing and metadata verification work.
Want your pool featured?
That's handled through the promotion request form, not support - it goes straight to a review queue for the 3 homepage slots.